Privacy Policy

Privacy Policy

Introduction

Welcome to http://ecommerce-chatbot.ai-website.info! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle the information you provide to us when you use our website, applications, services, or products, as well as any interactions you have with our team.

Scope

This policy covers all aspects of our online presence, including but not limited to:

• Our official website at http://ecommerce-chatbot.ai-website.info
• Any mobile applications or software we offer
• Online services and tools provided by us
• All products sold or distributed through our platforms

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

1. You sign up as an authorized user for our applications or services.
2. You visit our websites linked to this statement.
3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

• Account Information: Details related to your user account, including usernames, passwords, and profile settings.
• Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
• Financial Information: Data about your financial status or transaction patterns (anonymized where possible).
• Purchase Information: Items you have bought from us, purchase dates, quantities, and delivery addresses.
• Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile app usage data to improve our services.
• Location Data: Geographic coordinates and location-based services usage to personalize content (with user consent).
• Feedback: Comments, reviews, and suggestions you provide to help us enhance our products.
• Social Media Information: Details from social media platforms when users choose to log in via these accounts.
• Product Information: Search queries, product preferences, and browsing history to offer relevant recommendations.

We collect this data through various means: user input forms, order processes, account settings, analytics tools, and automated technologies within our applications. Additionally, we may receive personal data from third-party services, respecting their privacy policies.

Cookies

We use cookies, a common web technology, to enhance your experience and gather analytics:

• Strictly Necessary Cookies: Essential for website functionality, ensuring secure sessions and navigation.
• Preference Cookies: Customizing your user experience based on settings and preferences.
• Analytics Cookies: Tracking website usage and gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security practices ensures the safety of your personal information:

• Encryption: We use encryption protocols for secure data transmission and storage.
• Secure Processing: Engaging trusted third-party processors who adhere to strict security standards.
• Access Controls: Restricting access to personal data to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

• Access and Rectification: The right to request access to your data and make corrections if necessary.
• Erasure and Restriction: Ability to request the deletion or restriction of processing for your data.
• Data Portability: Receiving your data in a structured format, portable across services.
• Objection and Non-Discrimination: Objecting to certain data processing practices and being free from discrimination.
• Appeal/Complaint: Filing appeals or complaints with our privacy team regarding data handling.

To exercise these rights, please contact us using the details provided in the ‘Contact Information’ section. We will respond within the required time frame as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access questions, please contact us:

• Email: [email protected]
• Address: [Provide the physical address if applicable]

We appreciate your trust in our services, and we are dedicated to maintaining the highest standards of data protection.